What we’ve already done
- Guaranteed interviews for suitably qualified ethnically diverse candidates at management level and above
- Published our ethnicity pay gap data voluntarily
- Trained colleagues to recognise and report discrimination
- Launched Call it out, Clear it Out for reporting discrimination
- Improved how we collect and share workforce data
- Set clear progress targets
What we’re doing next
- Redesign recruitment processes and job adverts
- Update communications and images to reflect diversity
- Refresh internal and external web pages
- Work with a specialist agency to grow our talent pool
- Review interview panels and selection methods
This work is ongoing and will continue to develop.
Gender identity and trans inclusion
We want all customers and colleagues to feel safe being themselves every day. We do not tolerate discrimination, bullying or harassment based on gender identity. We:
For more information, see our Gender Identity and Trans Inclusion Policy and Stonewall guidance.
